Conferences and other events about knowledge graphs, linked data and related topics
 

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Complex Product Configuration: The Intersection of Knowledge Management and Product Information Management

January 14 @ 1:00 pm - 2:00 pm EST

Complex Product Configuration: The Intersection of Knowledge Management and Product Information Management

“Organizations are investing in product data to support eCommerce and a more personalized experience. But what about the need to manage unstructured knowledge related to product information? Such as for technical documentation or support knowledge bases. When configuration choices and options allow for hundreds or thousands of variations, the information needed to support those configurations becomes challenging to manage and make accessible to the right people.”

“In this webinar, we will discuss best practices in product information management as well as recent developments in knowledge management and show how product configuration management can mitigate the problems of complex product portfolios and reduce short and long term support costs.”

  • “The difference between product information management and product content management
  • How Product content management supports and is enabled by knowledge management
  • Ways to use component content in ways to support humans configuring products and solutions as well as configuration helper bots
  • The business case for investing in component content management and aligning product content models with knowledge models”

“Expert panel:

  • Seth Earley, Earley Information Science, Founder & CEO
  • Alex Masycheff, Intuillion Ltd., Co-founder and CEO”

Read more on the event website

Details

Date:
January 14
Time:
1:00 pm - 2:00 pm EST
Event Categories:
,
Website:
View Website →

Venue

Virtual (online event)

Organizer

Earley Information Science
Website:
http://www.earley.com/